Quality

Quality is one of the critical enabling pillars in making OMS a reliable partner of our employees and customers. Here, we build our products and services with a built-in Quality and Safety mindset, made possible through personal commitment driven by strong organisational leadership.

As part of our policy, we continually strive to improve the effectiveness of our Quality System to the satisfaction of our customers through teamwork, processes, quality objectives and aligned goals.

We strive to accomplish our Quality Policy by:

  • Setting specific, measurable, and achievable targets, through performance measures for our core processes
  • Conducting regular reviews of our policy to ensure that our goals and objectives are relevant to our business
  • Demonstrating the ability to consistently provide products, services and solutions that match industry standards and customer requirements
  • Planning for business contingencies through our quality management system and associated processes
As the President and CEO of OMS, my team and I are fully committed to meeting our quality goal of zero escape by ensuring that this policy is understood, implemented and maintained by people across all levels of the organization.
How Meng Hock
 President & CEO
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